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Maintenance & After-Sales - DaAFRAK

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Maintenance & After-Sales

Keep your system performing at its best with proactive checks, cleaning, firmware updates and fast support.

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Why maintenance matters

Peak output, longer life, safer operation

We provide preventive and corrective maintenance for PV modules, inverters, batteries and BOS: cleaning, tightening, thermal checks, firmware updates and performance reviews. Issues are logged and resolved via our ticketing workflow.

Performance audits

Yield checks vs. expected.

Panel cleaning

Safe methods and schedules.

Inverter/battery care

Firmware, SOC, fan & temp checks.

Safety checks

Earthing, SPD, breakers and cables.

Service Plans

Pick a plan that fits

Custom SLAs available for commercial/industrial sites.

Basic

Annual check

  • 1x annual visit
  • Panel cleaning
  • Electrical checks
  • Report & advice
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Standard

Bi-annual

  • 2x visits/year
  • Monitoring setup
  • Firmware updates
  • Priority support
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Premium

Quarterly

  • 4x visits/year
  • Pro tests (IV/insulation)
  • Spares allowance
  • Shorter SLA
Get this plan

FAQs

After-sales support questions

Do you service systems you didn’t install?

Yes — after an initial health check and documentation review.

How often should panels be cleaned?

Depends on dust and rainfall; typically 2–4 times per year.

Do you provide remote monitoring?

Yes — with alerts and monthly performance summaries.

Are spare parts included?

Premium plans include a basic spares allowance; others are billed as needed.

Ready to power your home or business with solar?

Request a tailored quote or schedule a consultation with our team.

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